For accounts and organizations that enforce multi-factor authentication, Datica provides an account recovery and backup feature utilizing one-time passcodes. These passcodes are presented one time only during the multi-factor authentication setup. As such, be sure to copy these somewhere safe.

 

New codes can be generated via the dashboard under product.datica.com/account > "Generate new backup codes". You can use these codes to recover your account in the event that you lose your device or access to your authenticator application. Once new codes are generated, older ones will no longer work. See the gif below for a visual walkthrough on generating new codes.

 

generate_otp.gif