Compliant Kubernetes Service documentation has moved

Please note: You are not reading Kubernetes documentation. If you're looking for Compliant Kubernetes Service documentation, it has moved. Read more here.


VPNs are no longer being offered on the platform for new Datica CPaaS customers. Improvements to the CLI and the release of our CKS and CCMS products provide better options for access to databases and running containers on the platform. The documentation here is for legacy support. Please contact your Account Manager or file a support ticket for any additional questions. 

VPN Security

Communications between your client computer and the Platform environment over the VPN are encrypted and secure. However, your Datica credentials provide access into this protected environment and should be safeguarded very securely. Please make sure that you are following all applicable information security policies, including what we provide at and

Accessing the VPN

Datica uses the Tunnelblick client for OSX located here for verifying the installation and configuration of new VPNs. After installation, you will receive our tested OpenVPN configuration file as an example for configuring your local client.

In most cases, you can use the configuration file provided by Datica as-is to open the tunnel with an OpenVPN client. However, you are responsible for configuring your client to connect to the provided VPN. Datica VPNs are known to work well with the following clients:

  • Linux: the OpenVPN package provided by your official package management utility.
  • Windows: the OpenVPN GUI bundled with the Windows OpenVPN installer.
    • The README for the OpenVPN GUI is located here.
  • OSX: As noted above, the Tunnelblick client is what Datica uses to verify the VPN's installation and configuration.


Using the VPN

Datica will provide a unique configuration file for each VPN connection. That file contains all of the information to connect to your VPN for each environment. Add or open that configuration file with your preferred client and enter your Datica credentials to connect.

If your account has two factor auth enabled, you will have to append your temporary authorization code to your password each time you login to the VPN. For example, if your password is “P@ssw0rd” and your temporary authorization code is “123456”, you will enter “P@ssw0rd123456” as the full password when authenticating with your VPN appliance.

The VPN connection allows you to connect directly to many of the resources in your environment. Datica will provide you with a service map to use for your environment. If you are attempting to connect a database server, you will need to retrieve the connection credentials from your environment variables.

Example Service Map

  • Postgresql on database-1:
  • Postgresql on database-2:
  • Redis on cache-1:
  • Application on code-1:
  • Application on code-2:

Example Postgres Service Connection

In this example we will use psql to connect to our environment’ database-2 server running Postgresql. This example assumes we have a VPN connection up and running.

Example Service Map: Postgresql on database-2:

First, we use the CLI to retrieve our database credentials:

datica -E my_stage_env_name vars list <service_name>

Next, we look for the database service that we want the credentials for:


The above environment variable provides the user(catalyze), the password(abcdefghijklmnopqrstuvwxyz), and the db name(catalyzeDB). Note that the port is not the same - use the port mapping provided by Datica.

psql -h -p 5433 -U catalyze catalyzeDB

You will be prompted for the catalyze user password.

This drops me onto the database-2 Postgresql shell on the catalyzeDB database. Other database types can be accessed through similar procedures with their respective clients. Other programs such as database visualizers could also be connected.

Example Redis Service Connection

Example Service Map: Redis on cache-1:

Redis does not have authentication credentials within the encrypted environment. You can use the redis-cli to connect to your Redis instances.

redis-cli -h -p 6379

Example Code Service Connection

Example Service Map: Application on code-1 :

This exposes your application container without going through the environment’s service proxy.

Below is a simple example that will curl the port that the web server is on.