Logging Troubleshooting
Logging is down
I am getting a 503 when I try to view my logging page pod0XXX.catalyzeapps.com/logging
- Potential Issue: Your logging service may be down or may not have been deployed
- Potential Solution: For some sandbox environments, logging services may not have been created. Contact Datica support to create and deploy these services. Otherwise you can trigger a redeploy of your logging service by using the Datica CLI command
datica -E "<your_env_name>" redeploy logging
.
CircuitBreakerException: Data too large
- Potential Issue: This usually occurs when your logging service has accumulated a large amount of data and Elasticsearch is reaching its memory usage cap.
- Potential Solution: Contact Datica support to increase Elasticsearch’s memory usage limit or clear Elasticsearch’s cache.
Missing Logs
I am not seeing any logs for a service in my logging dashboard
- Potential Issue: Logs may not be printing properly to
stdout
. If you are using custom logging, your application may not be configured properly. - Potential Solution: Ensure you are printing log messages to
stdout
. If you want to use custom logging, ensure it has been set up and configured properly according to this guide.